Return Policy

Return Due to Change of Mind

Medify Air will happily accept returns if you change your mind within 30 days of receipt of order. Medify requests that goods are returned to us in original packaging & good condition.

Please email us on info@medifyair.com with your order #, date of purchase and email address used for the order.

Your return will be processed within 7 working days of receiving your request and you will receive a prepaid return shipping label.

Damaged or Incorrect Product Received

Please call or email us on info@medifyair.com with your order #, date of purchase and email address used for the order.

Your return will be processed within 7 working days of receiving your request and you will receive a prepaid return shipping label.

Once claim is confirmed, you will receive the choice of:
(a) refund to your payment method
(b) a replacement item sent to you (if stock is available)

Shipping Policy

Handling Time or Order Processing Time

All orders are processed within 1-3 days of being received by us.

Shipping Locations

Currently, Medify offers shipping ONLY within continental US and Canada. We will update this section once we are ready for shipping to other destinations.